Delivery Timeframe
Delivery takes 5 business days. Once your order is confirmed, your container is scheduled and delivered within 5 business days.
These timelines are estimates, not guaranteed delivery dates, reflecting freight realities.
Inspection & Acceptance
At delivery:
- You must inspect the item before signing the carrier’s delivery receipt
- Visible damage should be noted on the delivery paperwork
- Photos are recommended
- If damage affects usability, refuse delivery and notify us immediately
Important: Damage reported after signing without notation on the freight bill may limit how claims are resolved due to carrier policy restrictions.
Delays & Force Majeure
Shipping timelines may change due to factors outside anyone’s control:
- Weather events
- Carrier shortages
- Mechanical issues
- Road or regulatory restrictions
We will communicate known delays proactively, but these factors may still affect delivery dates.
Shipping Documentation & Communication
Once your order ships:
- You will receive carrier contact details or tracking info when available
- Freight coordination occurs between you and the carrier
- Our team remains available to support logistics questions
Keeping contact information accurate and responding to carrier outreach promptly ensures smoother delivery.
Non-Refundable Shipping Charges
- Shipping charges are non-refundable once freight has been dispatched
- Failed deliveries due to customer unavailability or access issues may incur additional fees
This reflects the structure of freight billing and carrier policies.
Summary of Expectations
To avoid common delivery issues:
- Plan for processing time before shipment
- Prepare your delivery site for freight access
- Coordinate with the carrier promptly
- Inspect before acceptance
These steps lead to a better delivery experience and fewer disputes.
Last Updated: July 2026